My company had been growing rapidly. From a small start up with 4 people in one office, we were quickly scaling up to over 60 employees across 4 cities. While everything was running smoothly and the staff were energetic and excited about our growth, I could foresee potential problems in how we were managing our people. As a media sales company, our people were all we had.
Some of the new challenges would be training and managing remote employees, maintaining equality of workplace experience for staff in differently-sized and equipped offices, accurate hiring and capacity forecasting, and identifying talent internally.
If I have learnt one thing about managing people, it is this: happy, motivated, engaged employees will solve your problems for you.
They will come up with more solutions, and more creative solutions that you can. They will put in the time and effort required for the solutions to work. They will stand by you in the fight to make the company better.
With this in mind, I began a research project: what are the best employers in the world doing to keep their employees happy and engaged?
I also wanted to ensure that these practices would be transferable from big international companies, to a Indian start-up. For this, I delved into the science of happiness. What ‘really’ makes people happy, at a human level? Getting a promotion makes you happy, but why?
By mapping HR best practices against a scientific model of happiness, I isolated six ‘tools’ that can be used in any workplace to nurture a happy workforce.
Everything that I have learnt on this topic, I have compiled into an e-book, which I am providing as a free download.
Read it, learn from it, implement it. Make your company a happier place.
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